Ask for refund, your topic is locked

On the tech support graveyard today I noticed a locked topic. Being the curious person I am, I was drawn to it. It made it to three posts and was locked. No explanation from staff. It seems asking about a refund seems to be the quickest way to get your topic locked. From the topic:
keeps freezing and kicking me and my friends off only have for two days I want a refund You shouldnt be selling things that are defective seems illegal somehow I just wanted games for us to play and we cannot play them in this space should be ripped out of estates
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